Terms of service

Terms of Service

Last updated: [3rd December 2025]

Welcome to rawform.co, the official website of Rawform Trading LLC (“Rawform,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using Rawform.co, you agree to be bound by these Terms. If you do not agree, please do not use our Services.


1. Company Information

Rawform Trading LLC is a company incorporated under the laws of the United Arab Emirates (UAE), with its registered office in Dubai, UAE.


2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years of age or the legal age of majority in your jurisdiction, and you have the legal capacity to enter into these Terms.


3. Use of the Website

  • You may use rawform.co solely for personal, non-commercial purposes.
  • You agree not to misuse the Services, including but not limited to: copying, distributing, reverse-engineering, or exploiting any part of the website without our prior written consent.
  • We reserve the right to suspend or terminate access if we believe you are in violation of these Terms.


4. Account Registration

  • To make purchases, you may be required to create an account and provide accurate, complete, and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Rawform is not liable for losses or damages arising from unauthorized use of your account.


5. Orders and Payment

  • By placing an order on rawform.co, you agree to provide valid payment details and authorize us to charge your selected payment method.
  • Prices are displayed in [AED/USD] and may include or exclude applicable taxes, customs duties, and shipping fees (these may vary depending on your delivery location).
  • We reserve the right to refuse or cancel orders in case of suspected fraud, errors in product pricing, or product unavailability.


6. Shipping and Delivery

  • Rawform currently delivers exclusively within the UAE.
  • Delivery times and costs will vary depending on your location and chosen delivery method.
  • We are not responsible for delays caused by courier services, or events outside our control.


7. Returns and Exchanges

  • We accept returns and exchanges subject to our Return Policy, available on rawform.co.
  • Products must be returned unworn, unwashed, and in original packaging with tags attached.
  • Certain items (e.g., underwear) may not be eligible for return due to hygiene reasons, unless faulty.


8. Intellectual Property

  • All content on rawform.co, including text, graphics, images, logos, and product designs, is the property of Rawform Trading LLC or its licensors.
  • You may not reproduce, modify, distribute, or otherwise exploit our intellectual property without prior written consent.


9. Limitation of Liability

  • To the fullest extent permitted by law, Rawform disclaims all warranties, express or implied, regarding the Services.
  • We are not liable for indirect, incidental, or consequential damages arising from the use of our Services.
  • In any case, Rawform’s total liability shall not exceed the amount paid by you for the product in dispute.


10. Indemnification

You agree to indemnify and hold harmless Rawform, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.


11. Third-Party Links

Our website may contain links to third-party websites. Rawform is not responsible for the content, policies, or practices of such websites and encourages you to review their terms and policies.


12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.


13. Changes to the Terms

We reserve the right to modify these Terms at any time. Updates will be posted on rawform.co with a revised “Last updated” date. Your continued use of the Services after changes constitute acceptance of the revised Terms.


14. Force Majeure (Events Outside Our Control)

Rawform shall not be held responsible or liable for any delay or failure in performance of our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control (“Force Majeure Event”). These include, but are not limited to:

  • Acts of God (such as earthquakes, floods, storms, or other natural disasters),
  • War, terrorism, armed conflict, or political unrest,
  • Strikes, labour disputes, or industrial action,
  • Government actions, regulations, or restrictions,
  • Epidemics, pandemics, or public health emergencies,
  • Failures or delays of shipping carriers, suppliers, or telecommunications networks.

If a Force Majeure Event occurs, our obligations will be suspended for the duration of the event, and we will take reasonable steps to minimize its impact.


15. Contact Us

If you have any questions about these Terms, you may contact us at:

Rawform Trading LLC
Email: careteam@rawform.co
Dubai, United Arab Emirates